FREQUENTLY ASKED QUESTIONS – Box Oregon
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FREQUENTLY ASKED QUESTIONS

GUIDE FOR NEW CUSTOMER

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1. Customs regulations and tax exemptions in Korea The tax-free range varies ($150 or $200) depending on the type of item you purchase, so order the items within the tax-free range so that you don't pay taxes. https://boxoregon.com/blogs/frequently-asked-questions/korea-s-customs-regulations-have-been-changed-all-shipments-need-arc-number   2. Write down the exact information when you fill out delivery request form When you fill out the delivery request form, the Full name and alien registration number on alien registration card ,package's tracking number, each item's full name and price are very important for customs clearance, so please fill out the correct information You must write your full name exactly in the order...

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Korea’s customs regulations have been changed - all shipments need ARC number

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As many of our customers have no knowledge about the change, we will do our best to explain the new regulations.   Korea Customs Service uses two methods when clearing items – general clearance and list-based clearance.     1) General clearance (complicated method)   General clearance applies to items that fall under  HS Code 01-31 / 33 / 41 / 43-47 / 77 / 93.  Google HS Code for more information.   Major items include  edibles, food ingredients, tobacco, pharmaceuticals, cosmetics, etc.   Alien registration number (ARN) must be submitted to customs for the aforementioned items to be cleared.   ...

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Other service fee

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Return items - $5 If you need to send the items back to the seller, you will be charged an actual shipping fee and an additional $ 5 (If there is a return label, only $ 5 will be charged)   Send package to U.S address - $10 If you want to ship the item to a different address in the United States, you will have to pay an actual shipping fee and an additional $ 10    Storage fee without delivery request form - $2 a day after 30 days If you do nothing after sending only the item without...

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Non-mailable matter

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Substances containing body parts of animals such as cow, pig, chicken, etc. Flammable liquids such as alcohols, perfumes, aerosol spray under pressure bottle Spare lithium ion battery melatonin Aspirin Animals Plants Gold or silver bullion Currency (money) Firearms, bullets, cartridges and other ammunition Checks and cash Counterfeit currencies, bonds and securities Spare lithium ion battery Intoxicating beverages Processed farm produce Processed meat (jerky) Milk products Bio-cell collagen 2 Cosmetics containing the word “acne” in the label

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How many bottles of dietary supplements (vitamins, minerals, etc.) can I mail into Korea?

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Korea Customs Service only allows a maximum of six bottles of dietary supplements per shipment. If you ordered more than six bottles, Korea Customs Service will clear only six bottles and destroy the remainder. Please keep this in mind when purchasing nutritional supplements.

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