FREQUENTLY ASKED QUESTIONS – Box Oregon
YOU DO THE SHOPPING, WE DO THE SHIPPING !!
Cart 0

FREQUENTLY ASKED QUESTIONS

Electronic items have been changed to general clearance

songmin an

Unfortunately, the law of Korean customs has changed, so electronic products will be cleared through general clearance. In order for you not to pay taxes, The price of these items + the US shipping fee must not exceed $150.

Read more →


How to track your package

songmin an

 

Read more →


GUIDE FOR NEW CUSTOMER

songmin an

1. Customs regulations and tax exemptions in Korea The tax-free range varies ($150 or $200) depending on the type of item you purchase, so order the items within the tax-free range so that you don't pay taxes. https://boxoregon.com/blogs/frequently-asked-questions/korea-s-customs-regulations-have-been-changed-all-shipments-need-arc-number   2. Write down the exact information when you fill out delivery request form When you fill out the delivery request form, the Full name and alien registration number on alien registration card ,package's tracking number, each item's full name and price are very important for customs clearance, so please fill out the correct information You must write your full name exactly in the order...

Read more →


Korea’s customs regulations have been changed - all shipments need ARC number

songmin an

As many of our customers have no knowledge about the change, we will do our best to explain the new regulations.   Korea Customs Service uses two methods when clearing items – general clearance and list-based clearance.     1) General clearance (complicated method)   General clearance applies to items that fall under  HS Code 01-31 / 33 / 41 / 43-47 / 77 / 93.  Google HS Code for more information.   Major items include  edibles, food ingredients, tobacco, pharmaceuticals, cosmetics, etc.   Alien registration number (ARN) must be submitted to customs for the aforementioned items to be cleared.   ...

Read more →


Other service fee

songmin an

Return items - $5 If you need to send the items back to the seller, you will be charged an actual shipping fee and an additional $ 5 (If there is a return label, only $ 5 will be charged)   Send package to U.S address - $10 If you want to ship the item to a different address in the United States, you will have to pay an actual shipping fee and an additional $ 10    Storage fee without delivery request form - $2 a day after 30 days If you do nothing after sending only the item without...

Read more →